| Nanogirl's Lab

FAQ

If you are still looking for a specific answer to your question, please send an email to info@nanogirllabs.com and someone will be in touch as soon as possible.

Contact Us
Thanks for your support, we really appreciate it. Donations help us make the STEM learning programme available to families. To make a donation, please complete the form at Donation page.
The best way is to buy the programme as a gift. Please enter your email address for the payment receipt and redemption code, which you can then forward to your giftee. They'll then redeem your amazing gift by clicking on 'Redeem Gift Card' at the very bottom of the homepage.
Please contact us using the registered email address and one of our team will get back to you within 1 business day.
Absolutely! We understand the need to evaluate suitability for your young scientist(s). To try a free video, please click here.
Our content is written for 6-11 year olds, but we have a huge number of younger fans too. The younger audience (4-6 year olds) tend to need a bit of extra help from their parents to complete the activities e.g.: cutting paper / cardboard, especially with our more challenging activities (there's usually one in each superpower section that's designed to be a bit more challenging).
Your subscription gets you access to our library of 50+ activity videos, each with accompanying worksheets and parent cheat sheets. It also includes access to a very engaged private Facebook community where families share and discuss their STEM learning journey through the programme, and an invitation to join weekly live sessions (on Facebook) with Dr Michelle to ask any questions you may have from your young scientists. Your subscription also enables us to give one to a family that may otherwise not be able to access the programme.
The worksheets and parent cheat sheets are in the Resources tab right below each daily activity video.
A full list of materials for each week’s activities is located in the Resources tab, right below the week’s overview video. The materials are common things found around the house or easily available at most supermarkets like paper, cardboard boxes, scissors, tape etc.
Your subscription gives you access to the content for 1 year from the date of purchase.
To request a refund, please contact us using the same name and email address you used to register. One of our team will get back to you within 1 business day.